Having an issue with your card? Note: All fields are required for successful processing. *
You must provide the following documents for all account ownership requests
- 30-digit barcode on the back of the card, the 16-digit card number and 3-digit security code
- Front and back photo of gift card
- Receipt of gift card purchase
- Valid Photo Identification
Enter the 30-digit barcode on the back of the card, the 16-digit card number and the 3-digit security code.
Click Submit to locate your card. Follow the prompts to upload your documentation.